Secret Sounds offers a unique and sociable working environment.  Our peeps are rich in experience, culturally and musically savvy – if you don’t relate to our industry, you’ll have a hard time resonating with our business and connecting with our team.

Our offices are open and easygoing, full of like-minded workmates, and our jobs offer competitive pay, flexible working and essential workplace tools like a MacBook, office ping-pong and visiting friendly canines.

Title: Head of Tour Operations

Location: Sydney

Status: Full time


Secret Sounds is one of Australia’s largest and most dynamic music groups, spanning virtually all segments of the music industry. With a full-time team of 70+, we produce the country’s pre-eminent music & arts festivals, manage our own venues and represent the interests of over 250 leading domestic and international artists across labels, publishing, touring, public relations, commercial rights/sponsorship, artist management and booking agency businesses.

Our dream team are currently searching for a passionate music lover to head up our touring operations.

As the Head of Tour Operations, you will be providing high level support and direction to the touring team, along with being the key contact for any external parties involve in the full life cycle of artist touring.


What you will be responsible for: 

  • Management of tour operations team, workflow and workload
  • Oversee all aspects of tour operations as the link between GM/promoter/coordinator and international/domestic agents
  • Point of contact for artist’s management, agencies, venues and ticketing company personnel
  • Manage ticketing builds and pricing
  • Assisting promoters with budget creation and forecasting
  • Oversee and approve final routings, budgets, tour offers, contracts and settlements
  • Obtain approval on press releases, marketing plans and artwork
  • Liaise with labels on plans / ticket buy / marketing
  • Topline marketing and PR strategy
  • Development & implementation of operational procedures, processes and policies
  • Stay updated and informed on any compliance and LPA policies changes
  • Management and implantation of special projects and new initiatives for the touring team


To be successful: 

  • Minimum of 2 years’ experience in a similar role within the music industry, ticketing, artist management, production or agency preferred.
  • Demonstrated knowledge and passion of the live music industry
  • Self-motived and results driven with the ability to work in a fast-paced environment
  • Experience and understanding of tour budgets and Australian tour circuit
  • Exposure in Ticketing builds and pricing
  • Able to work to tight deadlines
  • Exceptional ability in managing a team, workload and prioritizing tasks
  • Excellent communication, written and interpersonal skills
  • Strong computer literacy –proficiency across Outlook, Word and an in-depth knowledge of Excel
  • Ability to communicate effectively in a manner consistent with the culture and across all levels
  • Proven ability to maintain confidentiality, exercise discretion, sensitive to relationships and situations
  • Excellent communication, written and interpersonal skills
  • Strong attention to detail
  • Strong leadership qualities and interpersonal skills


If you’re excited about this opportunity, send your CV with covering letter telling us how your skills and experience match the requirements to [email protected] 


Thanks for your interest in working for Secret Sounds – please note due to the large volume of applications we receive only shortlisted candidates will be contacted.